How AITaana collects, uses, and protects your information.
Summary: We collect the minimum data needed to provide the service, keep it secure, and improve reliability. We do not sell your personal data.
The Service is operated by Euclidev (“AITaana”, “we”, “us”, “our”), with a registered address at Algiers, Algeria.
If you have questions, or want to exercise privacy rights, contact: privacy@aitaana.com (or support@aitaana.com).
If you purchase credits/subscriptions, payment processing is handled by third-party payment providers. We receive confirmation/metadata needed to fulfill your purchase.
We process the content you submit (messages, prompts, and files) to provide the Service (for example, to generate responses, maintain conversation history where enabled, prevent abuse, and troubleshoot issues).
We do not use your content to train public models unless you explicitly opt in (if such an option is offered).
To provide the Service, we may use third-party infrastructure providers (including AI model providers) as service providers/processors under contract. Your content may be transmitted to them for the limited purpose of generating outputs and operating the Service.
Limited human review may occur for safety, fraud prevention, support requests, and debugging, subject to access controls.
Where GDPR/UK GDPR (or similar laws) apply, we rely on one or more of the following legal bases depending on the context:
We share personal data only as needed to operate the Service, and typically with service providers acting as processors/service providers under contract. Categories may include cloud hosting/storage, AI infrastructure/model providers (to generate outputs), payments/fraud prevention, error monitoring/logging, email/support tooling, and analytics providers (only if you consent, where enabled).
We do not sell personal data. We do not share personal data for cross-context behavioral advertising.
We may also disclose information if required by law or to protect rights, safety, and integrity of the Service.
We retain data as long as needed to provide the service, comply with legal obligations, and resolve disputes. You can request deletion where applicable.
We may process and store information in countries other than where you live (for example, where we or our service providers operate). Where required, we use safeguards for cross-border transfers (such as contractual protections like Standard Contractual Clauses, and additional measures as appropriate).
Depending on your location, you may have rights to request access, correction, deletion/erasure, portability, restriction, or to object to processing. Where we rely on consent (for example optional analytics cookies), you can withdraw consent at any time.
To exercise rights, contact privacy@aitaana.com. We may ask you to verify your identity and may deny requests as permitted by law.
The Service is not directed to children under 13 (or under 16 in certain jurisdictions). If you believe a child provided personal data, contact us so we can take appropriate action.
We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure, but we work to mitigate risks.
See our Cookie Policy for details and how to manage preferences.
We may update this policy from time to time. If changes are material, we will provide reasonable notice (for example by email or in-app notice).
If you have questions about this policy, contact support via the app or at support@aitaana.com.